KZT Support Tickets
Available
Customer support tickets inside your WooCommerce store.
Give customers one place to ask for help, and your team one queue to answer from, with each ticket tied to the order it is about.
Support tickets
OpenWaitingSolvedAll
#1042 Change my delivery dateAmaka O., order #5107
Open#1039 Refund for damaged itemWaiting for photos
Waiting#1031 Help assembling the deskSolved by Sola
SolvedCan you deliver on Saturday instead?
Yes. I have moved it to Saturday between 10am and 1pm.
Every ticket is tied to the order it is about
What it does
Tickets from the account
Customers open and follow tickets where they already log in.
Tied to the order
Your team sees what was bought before replying.
One queue for the team
Open, waiting and solved, with nothing lost in an inbox.
Email updates
Customers are told when you reply.
A good fit if
- Support requests arrive by email, phone and WhatsApp at once
- Complaints get lost between staff
- You want a record of every issue and reply
How to get it
Tell us about your site or business and we will set it up with you, show you how it works and stay on hand for support.
Want KZT Support Tickets shaped around your business?
Our products are a starting point. We can extend any of them to fit the way you work.
