Loyalty system
A loyalty app that rewards Vava customers online and in store
Vava Furniture wanted customers to come back, whether they shop on Vavaprime or walk into a showroom. We built the Vava loyalty app for iPhone and Android: customers earn points on every purchase, follow their balance and history, and redeem points for rewards.
- iOS
- Android
Client
Vava Furniture
Industry
Furniture retail
What we built
Loyalty app and rewards
On Google Play
500+ downloads
The solution
Rewards that follow the customer everywhere
A loyalty card that only works in one place gets forgotten. The Vava app works because points from online orders and showroom purchases land in the same account, the customer sees the balance straight away, and the rewards can be used on the next purchase. App, points and rewards are one system tied to one customer.
Customer app
For iPhone and Android, published on the App Store and Google Play.
Digital loyalty card
Each customer has a Vava card number and a live points balance.
Points on every purchase
Points for orders on Vavaprime and for purchases in Vava showrooms.
Rewards and history
Every point and reward in one list, ready to redeem.
Offers and news
The latest offers from Vava, straight to the customer’s phone.
The store in the app
Sofas, beds, tables and more, by category.
How it works together
Download and register
The customer installs the Vava app and creates an account.
Shop anywhere
They buy on Vavaprime or in a Vava showroom.
Earn points
Points are added to their account for each purchase.
Redeem rewards
They follow their balance and history, and use points for rewards.
Inside the app
Real screens from the live apps
As published in the app stores.
The full story
The brief
Vava sells through its showrooms and through Vavaprime, its online store. The company wanted one simple way to thank customers for coming back, wherever they choose to buy.
What we built
- The Vava app for iPhone and Android. Published on the App Store and on Google Play.
- Points online and in store. Purchases on Vavaprime and in Vava showrooms both earn points.
- A digital loyalty card. Each customer has a Vava card number and a live points balance, with every transaction listed as it happens.
- Offers and the store. The latest offers, and the furniture range by category, inside the same app, with sign-in by password or fingerprint.
- Rewards. Points can be redeemed for rewards and benefits.
Where it stands
The app is live, with more than 500 downloads on Google Play. It sits alongside Vavaprime, the online store we built for Vava, so the same customers are rewarded across both.
Planning something similar?
Tell us about it. We will show you how we would approach it and what it would take.